Technological advancements in the legal industry have enabled many law firms to operate more efficiently. But with convenience also comes cybersecurity risks. Not only do law firms hold a huge amount of personally identifiable information (PII) that is valuable to hackers, but they also use outdated technologies that can be easily infiltrated.
Unfortunately, some law firms don't have the resources to hire an in-house IT team. Without one, they can overlook important cybersecurity measures and fall behind on important system updates, making them vulnerable to hardware failure and cyberattacks. This is why many companies are turning to managed IT services.
What is managed IT services?
Managed IT services is a model that allows you to delegate your business's IT operations to a third-party managed IT services provider (MSP). MSPs are responsible for monitoring, maintaining, and managing your IT environment to ensure that everything is performing optimally.
What are the benefits of managed IT services for law firms?
Let’s take a look at five ways your law firm can benefit from a reliable MSP.
1. 24/7/365 IT support
Hardware and software issues can happen anytime, even during off-hours and holidays. If you experience a malware attack when you or your IT team is not around, your firm may experience prolonged downtime. MSPs provide IT support services 24/7/365, ensuring that your IT infrastructure is always operating properly.
Some MSPs like Healthy IT even offer remote support, so you don’t have to wait for a technician to arrive to get your IT issues fixed. By taking advantage of our Desktop Support services, you can contact us anytime and we'll fix your issues from our support center via remote access.
2. Better compliance
Law firms operate within one of the most highly regulated sectors, which means they have to abide by the laws and guidelines of different regulating bodies on data privacy and protection in cyber environments
Violating such laws will result in fines and penalties, or worse, permanent closure. With the help of an MSP, your staff doesn’t have to sift through various regulations and standards to see which ones apply to your law firm. An MSP will also conduct risk assessments to ensure that your business and the partners you work with are compliant with industry, federal, and state standards.
3. Scalable infrastructure
Law firms need a scalable operational infrastructure to handle more clients, train more staff, and adapt to increased workloads. Technologies that don’t easily scale with demand such as old data centers and limited physical space end up being a barrier to customer service and business growth.
An MSP can help you overcome these limitations by building a cloud-hosted and software-defined infrastructure that will grow with your practice. Computing resources will be on an as-needed basis, so you can easily scale up or down, and only pay for what you use.
4. Improved mobility
Lawyers need secure access to information outside the office. An MSP can help improve data mobility by installing systems that allow your team to securely access data anywhere with an internet connection.
Better mobility and IT support help your legal team work when and where they need to, giving them the ability to make the most of their day.
5. Better control over time and costs
Some small law firms can’t afford to hire their own IT team, as recruiting, training, and paying them cost a lot of money. But if businesses don’t invest in IT management, disasters can't be prevented or mitigated, which can lead to downtime and additional expenses. A single data breach can cost a law firm about $7 million.
Outsourcing your IT needs to a dependable MSP like Healthy IT will save your business time and money. For a flat monthly fee that’s cheaper than paying in-house IT staff, we will keep your technology in optimal condition so you can focus on more important tasks.
Looking for a reliable MSP for your law firm? Healthy IT is here for you! We provide New York businesses with proactive maintenance, software updating, network administration, and many other benefits for a fixed monthly fee. To see how your company will benefit from partnering with us, get a free consultation today.