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‘Today, Not Tomorrow’ Support: We believe that our clients should get support for their needs today, not tomorrow. If you have an emergency request, you can be sure that one of our technicians will be there to help you and walk you through the solution. We understand that sometimes a disturbance in workflow can’t wait until another day! Thomas Jefferson said it best himself - “Don’t put off until tomorrow what you can do today”.
‘Simplicity is The Ultimate Sophistication’: Healthy IT recognizes that our clients have different levels of knowledge regarding technology. Our job, as your technology partner, is to take the burden of technology off your back, and along with that comes the confusion associated with it. We like to say that our technicians have “the heart of a teacher”, because when they help you with a problem you will be explained how they fixed it in simple terms, not “geek-speak”. Here’s what one of our clients had to say about it:
“…Healthy IT responds to ticket requests for help immediately, communicates effectively (no geek-speak) as to what the issue is, and provides prompt resolutions. They have gone above and beyond to get to know us and our network environment…”
Michelle Peterson | Empire Justice Center
‘Do What is Right, Not What is Easy’: At Healthy IT, we pride ourselves on our clients truly trusting us as their technology leader. They know that we will never sell them or recommend them any solution unless it is in their absolute best interest. That’s why we have over 100 long-term clients that have been with us since we opened our doors; we care way more about forming genuine relationships than making a few extra bucks!
‘Great Leaders Own The Problem, Not The Process’: We value having a Culture of Responsibility at Healthy IT. We know that everyone makes mistakes, but taking ownership of your “problem” is more important than defending your “process” to us. Taking this approach is an act of respect for our clients and colleagues; it shows that we are a company worthy of your loyalty and trust and deserving of the respect of our fellow peers.
'Thrilled Today Or You Don't Pay': If for any reason at all you are unhappy with our service, we offer a 100% money-back guarantee where you will get a full refund of what you paid – no questions asked. We do this because we are so confident that you will be satisfied with our services and that this won’t ever need to happen. In fact, it’s never happened in the 25+ years we’ve been in business!
See what they have to say about our services
Healthy IT is very knowledgeable regarding the dental software which seems to be the most troublesome aspect of our system. They are able to integrate and get the various pieces ...Read More
Steve Levy, DMD
When I originally engaged Healthy IT for my Dental Practice, they quickly assessed the problems resulting from improper software installation by a non-Dental Systems Integrator. They are available to quickly solve issues and avoid down times. Now, as a Practice Management Consultant, I see the tremendous ...Read More
Dr. Steven M. Katz
Smile Potential Dental Practice Coaching
Healthy IT made the transition easy, and the team is always available. If I have a technical problem, Healthy IT is there for me whether it be remotely logging in or with an onsite visit. They are honest, fair and reliable. It’s great having Healthy IT on my team!
Alan Kantro, DMD