Windows 11 Incompatibilities Update – Dental Practices

A few months ago, we sent out an urgent email to all of our dental clients urging you to hold off on upgrading your systems from Windows 10 to Windows 11.

As most of you know by now, we are dedicated to continuously updating you on the latest news, updates, and advisories as soon as we hear of them. This time is no different.

As Microsoft’s approach to updates has been persistent, you have probably been noticing that you’re getting constant pop-ups urging you to update, and I’m sure you have been putting it off. Due to the many incompatibilities we’ve been seeing between Windows 11 and certain dental software’s, such as Dentrix and Dexis, we recommend you keep doing so.

To temporarily stop these pop-ups, you can do the following: Open Settings, Select Windows Update from the left pane, and under More Updates, you will find an option to Pause Updates. Click the button marked Pause for 1 week. Please note that this is a temporary solution, and unfortunately, Microsoft isn’t always giving everyone the option of putting this off.

You may notice one day when you turn on your PC that your screen looks completely different, with the most prominent change being that the Windows button is now in the center of your taskbar instead of to the left as it has always been.

Here’s what you need to do:

If you are a dental office and you notice that your system has automatically updated to Windows 11, you’ll want to roll back your systems to Windows 10 as soon as possible to avoid any loss of functionality between your apps. Of course, we will do this for you, but you need to let us know before 10 days have passed. If you let us know after this time period, it will unfortunately no longer be possible without a complete operating system reinstallation.

As always, we will continue to keep you updated on any evolving information regarding this matter.

For assistance in rolling your Windows system back to Windows 10, call us at 631-224-9450 or fill out our short Contact Us form.