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In our technology-driven world, efficient IT support is the backbone of any successful business. From ensuring seamless operations to safeguarding sensitive data, reliable IT support is crucial for maintaining productivity and protecting your bottom line.

Now more than ever, we rely on technology to run our businesses and our lives. When the “Internet goes down,” most businesses come to a standstill until they are back online, costing thousands in lost productivity and sales. A perfect example would be the AT&T outage that happened a few weeks ago, when an estimated 1.7 million customers, including small business owners, lost service.

The initial reaction when you suspect your computer or network has been compromised is to panic. However, if your network has been breached, what you do next can make the difference between the incident being a minor inconvenience and being a devastating disaster that brings legal trouble and huge fines and halts your ability to do business.

Horror stories of people getting scammed out of hundreds or even thousands of dollars aren’t in short supply. As we scroll through the news app from the comfort of our couch, reading these accounts of how a stupid so-and-so opened an obviously suspicious attachment and a hacker drained their bank account, it’s easy to say things like “I’d never fall for that!” But would you?

The sobering truth is that, under the right conditions and with the right threat, anyone can fall victim to a financially devastating scam.

World Backup Day is observed annually on March 31st, serving as a crucial reminder for businesses of all sizes to prioritize data security. After all, data is the lifeblood of your business. It holds everything from customer information and financial records to essential documents and intellectual property.

Tax season is around the corner, which means so are tax scams. Without fail, every year, individuals and business owners alike fall victim to tax scams, resulting in the loss of substantial amounts of money and sensitive personal data. According to the Better Business Bureau, taxpayers lost $5.7 billion due to tax scams and fraud in 2022 alone.

Technology can provide a strategic advantage for companies in every industry when properly utilized. However, one of the biggest issues small business owners face is overcoming some of the common tech obstacles that hinder productivity. These small business technology challenges can range from minor inconveniences to serious threats that can permanently shut down a business.

“Know Ye That We Have Granted And Given License To Adam Robernolt and William le Sauvage…to annoy our enemies by sea or by land, wheresoever they are able, so that they share with us the half of all their gain.”

These were the words of King Henry III of England as he issued one of the first letters of marque, effectively employing private sailors to bolster his naval power and fill the royal coffers, all under the guise of lawful privateering.

What you are about to read is a real story showing you how a business can be devastated by cybercriminals in the blink of an eye. Most importantly, I’ll share several ways this could have been avoided. Make sure to forward this to anyone who might be making online payments and, better yet, your entire staff.

For any growing business, a robust and reliable network is the backbone of success. It facilitates smooth communication, fuels productivity, and empowers you to reach new customers. But just like any vital organ, your network needs regular checkups to ensure optimal health.