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A recent stream of Reddit comments emerged detailing a series of poor customer service experiences with tech support. While I typically try to stay clear of Reddit and its gang of chronic whiny-pants commenters, I scrolled through a few, you know, for research purposes since I’m in the industry.

Migrating your business operations to the cloud can revolutionize the way you conduct business. The benefits, which include increased flexibility and scalability, cost savings, and heightened security, are indispensable for many companies. But there is no bigger benefit than being able to work smoothly when your critical data and programs are easily accessible in the cloud and your computing environment is managed by a reliable cloud service provider.

Is it worth switching to VoIP? In 2024, switching from traditional landlines to a Voice over Internet Protocol (VoIP) system is a smart move for businesses. With VoIP adoption rates among businesses increasing globally, it's clear that many businesses are seeing VoIP’s significant advantages.

Maintaining the confidentiality of patient data is not just a matter of trust — it's a legal requirement under the Health Insurance Portability and Accountability Act (HIPAA). HIPAA sets the standard for protecting sensitive patient information, and violations by healthcare providers, along with the resulting fines, are well documented.

As a business leader, you’re always looking for ways to increase revenue, cut expenses and grow your bottom line. Implementing AI tools, shopping services and running a more efficient operation are great ways to do that. One place you do NOT want to cut corners is using free antivirus or firewall software.

In recent months, the alarming cybersecurity breach at Change Healthcare, the health care payment-processing company under the health care giant UnitedHealth Group, has thrown a spotlight on a chilling reality: cyberthreats can lurk undetected within our networks, ready to unleash chaos at a moment’s notice.

If you’re serious about growing a successful, profitable business in 2024 and beyond, there’s no room for pass-the-buck tactics – especially when it comes to IT support. The efficiency of your IT team isn’t just a convenience – it’s a cornerstone of your operational capability.

Steve Wozniak was asked in an interview what he would have done differently if he had been Apple’s CEO instead of Jobs. He said he would have been “a lot nicer to people,” but then quickly added that IF he had been CEO, they might never have released the Macintosh.

Microsoft has recently announced the approaching end of life (EOL) and end of support (EOS) for Windows 10, the widely used operating system (OS). It's crucial to understand the distinction between these terms: while EOL marks the end of the OS's functionalities, EOS signals the cessation of security updates.

A server is a crucial backbone of any business operation, functioning as a centralized system responsible for storing, managing, and processing data. Think of it as the nerve center of your business, handling everything from email communications to data storage and software applications.