January isn’t just for fresh starts and ambitious resolutions - it’s the perfect time to evaluate your business’s technology needs. As we step into 2025, staying competitive means leveraging IT solutions that boost efficiency, improve security and prepare you for the demands of a rapidly changing, AI-focused digital world.
Any successful partnership with a managed IT services provider (MSP) requires a detailed service level agreement (SLA). An SLA sets the expectations for both your company and the MSP and defines the scope, quality, and performance metrics of the services they provide.
If the software your organization used to close deals and pay employees unexpectedly went down and you had no idea when it would be fixed, what would you do? Could you continue doing business? How much money would you lose? Unfortunately, in June, this happened to over 15,000 US- and Canada-based car dealerships when two cyber-attacks occurred on the popular industry software provider, CDK Global.
Is your organization currently bleeding money due to its reliance on outdated technology? The answer is likely yes. A recent survey by Deloitte revealed that a staggering 82% of companies failed to meet their cost-reduction targets last year, with an inefficient technology infrastructure being the primary culprit.
As a business leader, you’re always looking for ways to increase revenue, cut expenses and grow your bottom line. Implementing AI tools, shopping services and running a more efficient operation are great ways to do that. One place you do NOT want to cut corners is using free antivirus or firewall software.
In recent months, the alarming cybersecurity breach at Change Healthcare, the health care payment-processing company under the health care giant UnitedHealth Group, has thrown a spotlight on a chilling reality: cyberthreats can lurk undetected within our networks, ready to unleash chaos at a moment’s notice.
If you’re serious about growing a successful, profitable business in 2024 and beyond, there’s no room for pass-the-buck tactics – especially when it comes to IT support. The efficiency of your IT team isn’t just a convenience – it’s a cornerstone of your operational capability.
What sets reliable, quality IT support apart from mediocre or substandard support? Is it lower prices? Flat-fee service? At Healthy IT, we believe there are many deciding factors that separate even the good from the great providers, but when our clients switch from their old companies to us, we get the same feedback over and over.
If you own and operate a dental office, you know what a busy day looks like: patients scheduled one after another and your team running like a well-oiled machine. However, downtime in a dental practice, caused by computers suddenly freezing, appointment software going down, or equipment malfunctioning, can bring your operation to a screeching halt.
What you are about to read is a real story showing you how a business can be devastated by cybercriminals in the blink of an eye. Most importantly, I’ll share several ways this could have been avoided. Make sure to forward this to anyone who might be making online payments and, better yet, your entire staff.
