Digital platforms and applications now form a core part of modern business, with companies reliant on such tools for quality customer service and optimal employee performance. Damaged, breached, or outdated IT infrastructures can thus have crippling effects on an organization’s growth and client relationships, and in worst cases, shut down their business altogether.

A managed IT services provider (MSP) delivers essential IT solutions such as those related to infrastructure, security, network, and applications. Ongoing regular support, maintenance, management and administration is provided, either on-site or through their own data center.

In today’s climate, more and more companies, especially small- and medium-sized businesses, are turning to managed IT services providers (MSPs) for solutions to their IT problems. MSPs prove cost-effective and are often quicker than by-the-hour IT services providers, which send agents physically on-site in the event of an issue.